IT Service Delivery Leader β€” Frontline & Incident Response

IT Service Delivery Leader β€” Frontline & Incident Response

Full-Time On-site
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CQUniversity Australia seeks an experienced IT Service Manager to lead frontline client services for staff, students and community members. You will oversee Level 0 and Level 1 support through TaSAC, driving service excellence and a high-performing, geographically dispersed team.

You will coordinate major incidents, stakeholder communications, and continuous improvement across Digital Services, enabling exceptional customer experiences and reliable IT operations within a large education

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IT Service Delivery Leader β€” Frontline & Incident Response employer: CQUniversity Australia

CQUniversity Australia is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the field of nursing education. With a strong commitment to employee growth, you will have access to professional development opportunities and the chance to lead impactful research initiatives in beautiful regional locations like Cairns, Mackay, Townsville, or Rockhampton. Join us to make a meaningful difference in nursing education while enjoying a supportive environment that values your contributions.

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Contact Details:

CQUniversity Australia Recruitment Team