At a Glance
- Tasks: Coordinate sales support, manage customer relationships, and drive business growth.
- Company: Join a dynamic team at a leading national Industrial business.
- Benefits: Gain valuable experience, develop your career, and work with industry experts.
- Other info: Opportunity for career growth within Cox Automotive and Manheim.
- Why this job: Be at the heart of sales action and enhance customer experiences.
- Qualifications: Strong customer service skills and ability to multitask in a fast-paced environment.
The predicted salary is between 56700 - 69300 $ per year.
- We're looking for an organised, customer-focused and commercially minded
- Account Coordinator to join our growing Industrial business based in our
Pinkenba office (Queensland) .
If you enjoy working closely with sales teams, coordinating multiple priorities, building great customer relationships and helping drive business growth, this could be an excellent development opportunity.
This role is much more than administration.
The Account Coordinator plays a critical role in enabling our Business Development Managers, Category Managers and Sales Managers to spend more time with customers and less time on administration.
Through proactive coordination, customer support and sales administration, you'll help drive pipeline progression, improve customer experience and contribute directly to sales outcomes.
You'll be at the centre of the action, working across Sales, Service Delivery, Valuations, Marketing and Finance to help deliver an exceptional customer experience from opportunity through to delivery.
Success in this role will be measured by your ability to support sales execution, enhance the customer experience, maintain operational excellence and help the Industrial team achieve its growth objectives.
- What you'll be doing
- Preparing proposals, tenders, presentations and customer documentation
- Coordinating contracts, signatures, onboarding and account setup
- Following up customer enquiries, quotations and sales opportunities
- Managing customer information and maintaining CRM accuracy
- Supporting the progression of opportunities through the sales pipeline by coordinating internal stakeholders, customer communications and required documentation
- Working closely with customers
- Supporting customer onboarding activities
- Coordinating information flow between Sales and Service Delivery teams
- Responding to customer enquiries and ensuring timely follow-up
- Helping create a seamless customer experience
- Keeping the team organised
- Maintaining pipeline and CRM accuracy to support forecasting, opportunity management and sales performance reporting.
- Producing sales reports and supporting pipeline reviews
- Coordinating meetings, customer visits and industry events
- Tracking actions and ensuring follow-through across the team
- Driving continuous improvement
- Identifying smarter ways of working
- Supporting consistent national processes and standards
- Helping improve efficiency across the Industrial sales function
What we're looking for
You may currently be working as a
- Customer Service Specialist
- Business Support Officer
We're looking for someone who enjoys helping others succeed and thrives in a fast-paced environment.
- You'll bring
- Strong customer service and relationship-building skills
- Excellent organisation and attention to detail
- The ability to juggle multiple priorities and stakeholders
- Strong written and verbal communication skills
- Confidence using Microsoft Office applications
- Experience in sales support, customer service, administration or account coordination
- An interest in Industrial, Equipment, Construction, Transport, Fleet, Mining or related industries.
- Bonus points if you have
- Exposure to Industrial, Automotive, Equipment, Auction or Remarketing industries
- Experience supporting field-based sales teams
- Experience using Salesforce, SAP or similar systems
Why apply?
This is a fantastic opportunity to
- Join a growing national Industrial business
- Work closely with experienced sales leaders and BDMs
- Build your commercial and customer-management capability
- Gain exposure to complex sales processes and major customers
- Develop your career within Cox Automotive and Manheim
If you're looking for an opportunity to broaden your experience, build your commercial capability and play an important role in a high-performing team, we'd love to hear from you.
#J-18808-Ljbffr
Account Coordinator – QLD in Brisbane employer: Cox Automotive Australia
Manheim is an exceptional employer, offering a dynamic work culture that fosters collaboration and growth within the automotive industry. With a strong focus on employee development, including structured training and ongoing learning opportunities, team members can thrive in their careers while enjoying unique benefits like Birthday Leave and Volunteering Leave. Located in NSW, this role as a Business Development Manager not only provides competitive remuneration but also the chance to make a meaningful impact in a leading company that values innovation and customer satisfaction.
