Cowboys Leagues Club is seeking an enthusiastic andexperienced Supervisor to lead our team in Star Graze - Bar and Gaming.
As the social home of the North Queensland Toyota Cowboys, this is the opportunity to join a team with real growth and career progression. The role is full time and plays an essential part in ensuring the highest quality customer services are provided to all guests and members to our club.
Key responsibilities
Deliver exceptional customer care at every touch point
Lead a small team of staff and oversee daily tasks to ensure smooth operations
Operate point-of-sale system and manage reporting responsibilities
Assist patrons with gaming enquiries and membership transactions
Troubleshoot minor machine issues and report faults
Monitor gaming areas to ensure safe and compliant patron behaviour
Maintain a clean, organised and safe gaming, bar, dining and kids room environment for staff and patrons
Follow Responsible Service of Gambling (RSG) and Club procedures
Follow Responsible Service of Alcohol (RSA) and Club procedures
About you
Proven supervisory experience in the hospitality environment with the ability to lead and inspire a team
Minimum 1-2 years of supervisory experience required
The ability to work a 3-week rotating roster, including mornings, nights and weekends.
A strong commitment to hygiene and safety in food service standards
Excellent food, beverage and gaming services and presentation skills
The ability to carry out duties in a timely and effective manner
Proven ability to work well under pressure and multitask
A strong track record of delivering outstanding customer service
Strong communication and organisational skills
Current Responsible Service of Alcohol (RSA), Responsible Service of Gambling (RSG) and Food Safety Certification OR willing to complete upon successful interview and pre-employment checks for this role.
Please be advised, it will be a requirement of the preferred applicants to undertake a Federal Police Check.
*Due to the large volume of applications received only shortlisted candidates will be contacted. We thank you in advancefor your interest in working for the Cowboys Leagues Club.
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Bar & Gaming Supervisors employer: Cowboys Leagues Club
At Cowboys Leagues Club, we pride ourselves on being an exceptional employer that fosters a fun and supportive culture, perfect for passionate individuals looking to make a meaningful impact. With a focus on professional development and career growth, our team enjoys modern facilities, a secure work environment, and the opportunity to shape the future of our marketing initiatives in a vibrant community setting. Join us and be part of an exciting journey as we expand into new markets while enjoying great staff rewards and close proximity to public transport.
