Cover Genius is seeking an Engineering Manager to lead the Customer Operations tech domain, steering a small team of 2-4 engineers. You will own technical direction across the Claims Portal, customer chatbot, and claims bot, building scalable services on a TypeScript/NestJS and Python/Django stack.
You will mentor engineers, drive production systems, ensure security and performance, and collaborate with Product, Infrastructure, Data & AI teams across timezones to deliver measurable improvements
Engineering Manager — Customer Operations & AI Tools in Sydney employer: Cover Genius
Cover Genius is an exceptional employer that prioritises a flexible work environment, allowing employees to balance their professional and personal lives effectively. With a strong focus on employee growth through stock options and social initiatives like CG Gives, team members are empowered to contribute meaningfully while working alongside passionate colleagues in a diverse and inclusive culture. Located in a dynamic industry, this role offers the opportunity to lead innovative projects that enhance developer experience, making it a rewarding place for those looking to make an impact.
