Frontline Client Services Advisor (Multi-Jurisdiction) in Melbourne

Frontline Client Services Advisor (Multi-Jurisdiction) in Melbourne

Melbourne Full-Time On-site
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At a Glance

  • Tasks: Provide front-line digital and admin services to court users across various legal areas.
  • Company: Join Court Services Victoria, a supportive team in the heart of Melbourne.
  • Benefits: Ongoing professional development, wellbeing initiatives, and Fitness Passport.
  • Other info: Be part of a dynamic team with opportunities for growth.
  • Why this job: Make a difference by helping people navigate the court system.
  • Qualifications: Strong communication skills and a passion for customer service.

Court Services Victoria is hiring a Client Services Officer for the Magistrates' Court of Victoria (MCV) Service Centre in Melbourne.

You will provide front-line digital and administrative services to court users, handling enquiries across Criminal, Civil, and Intervention Orders, and escalating complex issues as needed.

Join a supportive team led by Registrars, with ongoing professional development and wellbeing initiatives such as Fitness Passport and Peer Support.

Frontline Client Services Advisor (Multi-Jurisdiction) in Melbourne employer: Court Services Victoria

Court Services Victoria is an exceptional employer that fosters a collaborative and inclusive work environment, making it an ideal place for professionals seeking meaningful careers in the public sector. With a strong commitment to diversity and employee growth, CSV offers opportunities for professional development while ensuring adherence to financial management standards that support the judicial system. Located in Victoria, employees benefit from engaging with a dedicated finance team and contributing to the integrity of public resources, all while being part of a community-focused organisation.

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Contact Details:

Court Services Victoria Recruitment Team

We think you need these skills to ace Frontline Client Services Advisor (Multi-Jurisdiction) in Melbourne

Customer Service Skills
Digital Literacy
Administrative Skills
Enquiry Handling
Problem-Solving Skills
Communication Skills
Team Collaboration