At a Glance
- Tasks: Support clients via phone and email, ensuring smooth freight operations.
- Company: Join Couriers & Freight Australia, a leader in logistics and customer service.
- Benefits: Receive full training, work with a supportive team, and gain valuable experience.
- Other info: Dynamic work environment with opportunities for growth in the logistics industry.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Proactive attitude, clear communication, and basic tech skills required.
The predicted salary is between 49500 - 60500 $ per year.
You'll support clients and new customers by phone and email, respond to enquiries and help keep freight moving. You'll receive full training onsite and work alongside a supportive national team.
Key responsibilities
- Support clients and new customers by phone and email
- Respond to enquiries
- Help keep freight moving
About you
- Takes a proactive approach, spots what needs doing and uses their initiative
- Makes sound decisions and follows through on customer enquiries
- Communicates clearly and professionally with customers and colleagues
- Confident speaking with clients and new customers by phone and email
- Reliable, organised, and comfortable in a busy environment
- Can use Microsoft Office and Google Sheets
- Has full Australian working rights
- Experience in transport or 3PL is preferred
About us
Couriers & Freight Australia helps businesses store, manage and move their products. Our services span 3PL warehousing, domestic transport and international freight. We work with customers across a range of industries, coordinating everything from everyday deliveries to more complex freight requirements.
Customer Experience Officer – Kemps Creek in Sydney employer: Couriers and Freight Australia
At Couriers & Freight Australia, located in the vibrant Kemps Creek, NSW, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. Our Customer Experience Officers receive comprehensive training and have ample opportunities for professional growth while working alongside a dedicated national team. With a focus on employee well-being and development, we ensure that our staff feel valued and empowered to make a meaningful impact in the logistics industry.
Contact Details:
Couriers and Freight Australia Recruitment Team
