At a Glance
- Tasks: Provide hands-on support to help participants live their best lives.
- Company: Join a compassionate team dedicated to making a difference.
- Benefits: Flexible hours, competitive pay, and meaningful work experience.
- Other info: Great opportunity for personal growth and professional development.
- Why this job: Empower individuals and create lasting friendships while making an impact.
- Qualifications: Experience in support roles preferred; passion for helping others is key.
The predicted salary is between 47250 - 57750 $ per year.
Provide hands-on, person-centred support that helps participants live the life they choose — at home, in the community and everywhere in between.
About the role
Under the NDIS Workforce Capability Framework, this is a General Support Worker role.
You’ll follow each participant’s support plan, promote their choices, rights and decisions, and keep the participant at the centre of everything you do.
- What you’ll do
- Day-to-day support
- Help with important daily activities
- Support personal hygiene and dressing
- Prepare meals and help with housework
- Go shopping and run errands together
- Plan a varied mix of social activities
- Offer emotional support and friendship
- Communicate and build trust
- Communicate clearly, inclusively and respectfully
- Adapt to each person’s age, culture and way of communicating — verbal and non-verbal
- Build relationships based on mutual respect, persistence and patience
- Put the participant’s voice first, including during any conflict
- Rights and safety
- Support participants to share their views, raise concerns and make complaints
- Follow personal hygiene and infection control procedures
- Notice and respond quickly if someone is distressed, unwell or uncomfortable
- Identify risks and act promptly with the participant and your supervisor
- Never use restrictive practices unless approved and trained to do so
- Teamwork and reporting
- Review notes and support plans before you start
- Record your work as required
- Tell management about feedback, changes in circumstances and safety issues
- Report any sign of discrimination, exploitation, neglect, abuse or violence
- Ask when you’re unsure — and speak up if you’re feeling stressed
Requirements
- NDIS Worker Screening Check, and a Working with Children Check if required
- Current First Aid certificate
- Driver’s licence and a reliable, comprehensively insured car
- NDIS Worker Orientation Module
- A smartphone
- Certificate III in Individual Support, Disability, Aged Care, Mental Health, Community Services or similar is preferred — relevant experience and skills may be considered instead
Experience and skills
Experience
- At least six months’ relevant experience preferred
- Experience supporting people with disability, including with personal hygiene
- A track record of promoting choice and independence
- Ongoing professional development and an understanding of continuous improvement
Skills
- Comfortable working with people of all ages, cultures and abilities
- Good time management, problem solving and conflict resolution
- Able to use Microsoft Office and record-keeping systems
- A team player who builds rapport and trust
Together we can make a change.
New to the sector? Read how to become a disability support worker in Victoria.
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Disability Support Worker in Melbourne employer: Courage Support Services
As a Disability Support Worker, you'll join a compassionate team dedicated to empowering individuals with disabilities to live fulfilling lives. Our supportive work culture prioritises personal growth and professional development, offering ongoing training opportunities and a collaborative environment where your contributions are valued. Located in Victoria, we provide a meaningful career path that not only enhances your skills but also makes a positive impact in the community.
