Sales and Service Insurance Consultant - Springwood - Full Time
Country Services Pty Ltd | Authorised Representative of NRMA
Position: Sales and Service Insurance Consultants
Full Time | 9:00am - 5:00pm | Monday – Friday
Start date: 31st August 2026
Sales & Service Insurance Consultant / Authorised Representative of NRMA Insurance
Represent a well-known general insurance brand as an Authorised Representative and join the team on a permanent basis.
Please note: The successful applicant will be employed by Country Services Pty Ltd, not NRMA Insurance.
Join us in a dynamic, customer-first environment where your people skills and sales acumen make a real impact. This is a front-line customer service role with a strong sales focus, ideal for someone who thrives in a fast-paced team setting and is driven to meet business goals.
As the friendly face and voice of our branch, you'll play a key part in delivering exceptional service and driving success. Your core responsibilities will include:
- Providing outstanding customer support, both in person and over the phone, with warmth and professionalism
- Providing assistance with NRMA Insurance and The NRMA M&S products in a way that meets customer needs and builds trust
- Collaborating with a small, high-performing team to achieve individual sales targets and branch-wide goals
- Completing training and maintaining compliance, ensuring up-to-date knowledge of products and procedures
- Accurately receipting payments for Insurance and Membership transactions with attention to detail
We're searching for someone who brings both expertise and enthusiasm to our customer-focused environment. To thrive in this role, you'll need:
What We're Looking For:
- Exceptional customer service skills, backed by at least 1 year of experience in a customer-facing position
- Collaborative spirit with the ability to work closely within a small team to achieve sales targets
- Highly developed communication skills, both written and verbal, to connect confidently and clearly
- Keen attention to detail, ensuring accuracy in all tasks
- Proven problem-solving ability, with creative thinking and sound judgement
- Tech-savviness, including proficiency across multiple computer programs
- Confident cash handling, ensuring transactions are smooth and accurate
- Experience in the banking or insurance sector is a bonus, but not a must—we value your transferable skills and potential
As part of your application please include a cover letter outlining why you would be perfect for the role and a recent resume.
