At a Glance
- Tasks: Serve drinks, assist gaming patrons, and provide top-notch customer service.
- Company: Join the vibrant Vantage Hotel Group, loved by locals in Tasmania.
- Benefits: Enjoy discounts, a supportive environment, and opportunities across multiple venues.
- Other info: Flexible shifts including nights and weekends; great for students!
- Why this job: Be part of a fun team while gaining valuable experience in hospitality.
- Qualifications: Customer service skills, cash handling experience, and relevant certifications preferred.
The predicted salary is between 37800 - 46200 $ per year.
About our Southern Vantage Hotels and pubs! Pour yourself into something great with Vantage Hotel Group, home to community-loved pubs across Tasmania. We are currently looking for experienced bar and gaming team members to join us at Hotel Valern and Elwick Hotel. Joining Vantage Hotel Group also gives you the opportunity to work across our other southern pubs, including Waterfront Hotel, Claremont Hotel, The Brooker Inn and Derwent Tavern.
What you can expect in a day in this role: In this role, you will be responsible for attending to enquiries from our gaming patrons, preparing and dispensing beverages, and providing exceptional customer service. Some of your day-to-day duties will include:
- Managing and maintaining gaming functions and operations
- Managing TAB functions
- Day-to-day operations of gaming rooms
- Assisting patrons with both food and beverage orders, inquiries and complaints
- Uphold cleanliness and hygiene standards
What you will bring to the role: Along with excellent customer service and the ability to take initiative, you will have:
- Demonstrated cash handling proficiency
- Knowledge of gaming machine regulations, compliance, operations, and procedures
- An understanding of food & beverage products and services
- A professional and mature “can do” attitude with the ability to work autonomously
- Current Tasmanian Responsible Service of Gaming Certificate (RCG) and Responsible Service of Alcohol Certificate (RSA)
- Keno Writer & Gaming Machine Attendant or Senior Keno Writer and Gaming Machine Supervisor Certificates and TAB would be advantageous
Please note that to be successful in this role, you need to be able to work a variety of night and weekend shifts, which may include public holidays. A successful candidate in this role may be subject to pre-employment and ongoing screening checks.
What you can expect from us: Vantage Group is part of Federal Hospitality (including Wrest Point, Saffire and MACq 01) and offers:
- Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment
- Supportive work environment with learning and development opportunities, plus the opportunity to work across multiple southern venues
- Staff discounts across Federal Hospitality properties
- Free parking (where available) and staff uniform
Bar and Gaming Attendants employer: Country Club Tasmania
Country Club Tasmania offers a vibrant work environment with diverse roles in hospitality, dining, and entertainment. Employees benefit from being part of a growing establishment with exciting developments, including a new championship golf course and entertainment precinct. The company values teamwork and provides opportunities for professional growth and development.
