Senior HR Officer in Canberra

Capital Linen Service is looking for a people-focused HR generalist to join our small, collaborative HR team as a Senior HR Officer. This is an opportunity to take on a broad and rewarding role in a fast-paced operational environment where your advice, judgement and ability to build trusted relationships will have a direct impact. Reporting to the Director HR, you will provide practical and responsive HR support across the employment lifecycle.

Your work will include:

• Injury management
• Recruitment
• Employee relations
• Workforce planning
• Organisational change
• Learning and development
• Workforce reporting
• Continuous improvement

You will work closely with managers, supervisors, employees, central HR teams and external service providers to resolve workplace matters, strengthen workforce capability and support safe, fair and consistent people management practices. This is an opportunity to undertake meaningful work and contribute to an essential commercial operation within the ACT Government.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

About Capital Linen Service: Capital Linen Service has provided commercial linen hire and laundry services across Canberra and the surrounding region since 1978. Operating from a modern industrial facility in Mitchell, we support more than 120 health, aged care and accommodation providers and process more than 7,200 tonnes of linen each year. Our people are central to our success. We take pride in delivering reliable, high-quality services while maintaining a supportive, respectful and safety-focused workplace.

What you will do:

• Provide accurate, timely and practical advice on employment legislation, enterprise agreements, policies, procedures and HR practices.
• Coordinate and support workplace injury management and return to work activities for compensable and non-compensable matters.
• Manage end-to-end recruitment activities, including position description development, advertising, assessment, selection documentation and onboarding.
• Assist CLS managers and supervisors with guidance, support and training as required on employment matters.
• Undertake research, investigation and analysis and prepare clear, evidence-based correspondence, briefs, reports and case documentation.
• Appropriately manage sensitive or complex workplace issues.
• Build effective working relationships across Capital Linen Service, the broader City and Environment Directorate and external service providers.
• Contribute to continuous improvement of HR systems, processes and the employee experience.

Eligibility/Other requirements: A tertiary qualification in HR and/or extensive relevant HR experience in the public sector is highly desirable. This position does not require a pre-employment medical. This position does not require a Working with Vulnerable People Check.

Notes: This is a temporary position available for a period of up to six months. This position is available to ACT Government officers and employees only. An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved.

Closes 04 November 2026