A leading technology firm in Australia is seeking a CX Operations Manager. You will manage the strategy and systems for an outstanding customer support experience across key products, leading a talented delivery team. Ideal candidates have experience in team management within the tech/SaaS industry, a strong background in customer experience, and knowledge of Zendesk. This role offers opportunities for process improvements and collaboration with product teams for heightened service delivery.
CX Operations Lead — Real-Time Support & Growth employer: CoStar Group
At Domain, we pride ourselves on fostering a collaborative and growth-oriented work environment where innovation thrives. As a Frontend Engineering Team Lead, you'll not only have the opportunity to mentor talented engineers but also engage in meaningful projects that impact millions of Australians. With strong reward programs and a commitment to ongoing learning, Domain is an excellent employer for those seeking to make a difference in the tech landscape.
