At a Glance
- Tasks: Lead a dynamic front-of-house team and create unforgettable customer experiences.
- Company: Join Corowa Distilling Co, a unique hospitality destination in regional Australia.
- Benefits: Competitive salary, professional development, staff discounts, and a supportive leadership team.
- Other info: Enjoy a rotating roster for work-life balance and a vibrant team culture.
- Why this job: Be part of an award-winning café and whisky distillery while developing your leadership skills.
- Qualifications: Experience in hospitality management and strong leadership abilities required.
The predicted salary is between 75000 - 85000 $ per year.
Join one of regional Australia's most unique hospitality destinations.
Combining an award-winning café, artisan chocolate experiences, cellar door, functions and an operating whisky distillery, Corowa Distilling Co welcomes locals and visitors from across Australia.
We are seeking an experienced Café & Hospitality Manager to lead our front-of-house team, drive exceptional customer experiences, and work closely with our hospitality leadership team to deliver outstanding service across the business.
About the role
As Café & Hospitality Manager, you will be responsible for leading our front-of-house operations and fostering a positive, high-performing team culture.
This is a hands-on leadership role suited to someone who thrives in a fast-paced environment, enjoys developing people, and takes pride in creating memorable customer experiences.
Key responsibilities
- Leading, supervising, mentoring and developing a team of approximately 14 front-of-house employees
- Managing day-to-day café operations to ensure exceptional customer service and efficient service delivery
- Working closely with the Kitchen Manager and Functions Manager to ensure seamless operations across departments
- Supporting event preparation, staffing coordination and service delivery for functions and special events
- Maintaining high standards of presentation, cleanliness, workplace safety and customer experience
- Managing opening and closing procedures, cash handling, reconciliation and shift reporting
- Ensuring compliance with RSA requirements, WHS obligations, food safety standards and company policies
- Assisting with rostering, recruitment, onboarding, training and operational planning
- Monitoring stock levels, conducting stocktakes and assisting with ordering and inventory control
- Leading by example and stepping into service during busy periods when required
About you
- Proven experience in hospitality management or a senior supervisory role
- Strong leadership skills with the ability to motivate, mentor and support a diverse team
- Excellent communication, organisational and problem-solving abilities
- A collaborative approach and the ability to work effectively across café, kitchen, retail and functions teams
- Confidence managing busy service periods while maintaining high service standards
- Experience handling customer concerns professionally and effectively
- High standards of presentation, professionalism and customer care
- A hands-on attitude and willingness to support your team wherever needed
- Current RSA certification, or willingness to obtain prior to commencement
Why Join Us?
- Competitive salary $75,000-$85,000 plus superannuation
- Work across café, functions, whisky, retail and chocolate experiences
- Supportive and collaborative leadership team
- Professional development and leadership growth opportunities
- Staff discounts across our café, whisky and chocolate range
- Rotating fortnightly roster available to support work-life balance
- Cafe operating hours open from 9am-4pm daily, closed Christmas Day
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Café & Hospitality Manager in Corowa employer: Corowa Distilling Co
Corowa Distilling Co is an exceptional employer that values creativity and teamwork, offering a vibrant work culture in the picturesque setting of Corowa, NSW. As a Chef, you'll enjoy opportunities for professional growth while crafting memorable culinary experiences for our café, weddings, and functions, all within a supportive environment that prioritises quality and collaboration.
