Corio Village Medical Practice is seeking an experienced and reliable Medical Receptionist to join our friendly team on a casual basis. The successful applicant will be professional, organized and confident working in a general practice environment.
Key responsibilities
- Welcome patients and provide respectful, culturally appropriate service
- Confirm patient identity using three approved identifiers
- Manage appointments, telephone calls and patient enquiries efficiently
- Recognise potentially urgent concerns and promptly escalation them to clinical staff
- Maintain accurate and confidential electronic patient records
- Process Medicare billings, payments and patient information correctly
- Manage correspondence, recalls, reminders and incoming documents according to practice procedures
- Follow privacy, confidentiality, infection-control and emergency procedures
- Assist with patient feedback, incidents and administrative follow-up
- Support doctors, nurses and the practice team in delivering safe, coordinated patient care
About you
- Previous experience in medical reception
- Familiarity with Best Practice software preferred
- Excellent communication and customer-service skills
- Strong attention to detail and ability to multitask
- Dependable, flexible and available to cover additional shifts when required
- Able to work independently and as part of a team
- Sound understanding of patient privacy and confidentiality
What We Offer
- A friendly and supportive team environment
- A well-established and accredited medical practice
- Opportunities to expand your general practice knowledge
- Remuneration based on experience and the applicable award
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Medical Receptionist employer: Corio Village Medical Practice
Corio Village Medical Practice is an exceptional employer that prioritises a supportive and collaborative work culture, allowing General Practice Nurses to thrive in their roles. With flexible hours and a strong commitment to professional development, employees are encouraged to grow their skills while making a meaningful impact on patient care in the vibrant community of Geelong.
Contact Details:
Corio Village Medical Practice Recruitment Team
