Our client is seeking an organised and customer-focused Customer Service Administrator to join their busy team based in Wetherill Park. This is a fantastic opportunity to join a well-established global business offering long-term career stability, a supportive team environment and ongoing training.
What's on offer?
- Permanent full-time opportunity
- Supportive and collaborative team culture
- On-site parking
- Comprehensive training provided
- Long-term career opportunity with a recognised global organisation
About the role
Working as part of a close-knit customer service team, you'll be responsible for providing administrative support and ensuring customer orders are processed accurately and efficiently.
Your day-to-day responsibilities will include:
- Processing customer orders and updating internal systems
- Providing administrative support to the customer service team
- Responding to customer enquiries via phone and email
- Maintaining accurate data and recordsLiaising with internal stakeholders to ensure orders are fulfilled on time
- General customer service and administration duties
To be successful in this role, you'll have:
- Previous experience in a customer service and administration role
- Strong attention to detail and excellent data entry skills
- Confidence using computer systems and Microsoft Office
- Excellent communication and organisational skills
- The ability to work in a fast-paced environment and manage competing priorities
- A positive, team-focused attitude and willingness to learn
Experience with ERP or CRM systems such as JD Edwards or Salesforce is advantageous but not essential.
This role requires flexibility to work between early morning start times (typically between 6:00am and 7:00am) and may occasionally require overtime to support business operations.
If you're looking for a stable, long-term opportunity with a great team,
Customer Service Officer employer: Core Talent Pty Ltd
Join a dynamic team at a leading heating and cooling subcontractor in Victoria, where you will enjoy a supportive work culture that values both independence and collaboration. With immediate starts and long-term, full-time stability, this role offers excellent opportunities for professional growth and development in the thriving HVAC industry across Melbourne's northern and western suburbs.
