At a Glance
- Tasks: Provide visitor info, promote local attractions, and create memorable experiences.
- Company: Join the friendly team at Corangamite Shire Council.
- Benefits: Earn $43.79 to $45.86 per hour with flexible casual hours.
- Other info: Supportive work-life balance in a diverse and inclusive environment.
- Why this job: Make a real impact on visitors while exploring beautiful Port Campbell.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 45.86 - 45.86 $ per hour.
Location: Based in Port Campbell and various locations throughout the Shire
Job type: Casual
Hourly rate: $43.79 to $45.86 per hour, dependent on qualifications and experience
About the position
In this role, you will provide visitor information and customer service, promote local attractions and events, and encourage visitors to explore the region, helping to create memorable visitor experiences.
About you
- Previous experience in a customer service role.
- Strong written and verbal communication, and time management skills.
- Demonstrated ability to understand and deliver high-quality customer service to visitors, industry and stakeholders through face-to-face, mobile and roving, events and other visitor touchpoints.
- Demonstrated digital literacy, with the ability to effectively use a range of software, online platforms and digital tools, and the ability to adapt to new systems.
- Qualifications in tourism or a related discipline are desirable.
- A current Victorian Driver’s Licence, recent National Police Check and Working with Children check, or the ability to obtain.
How to apply
Applicants are required to submit a resume and cover letter outlining their suitability to the role in line with the Key Selection Criteria listed in the Position Description.
Contact
Samantha Fox, Coordinator Economy and Tourism
Phone: 03 5593 7***
Email: **@corangamite.vic.gov.au
“Working at Corangamite Shire allows for a supportive work-life balance alongside friendly people passionate about our community.”
About Corangamite Shire
Working at Corangamite Shire Council means you will be a part of a fair and respectful workplace where everyone is given the opportunity to reach their potential.
We are a child safe and equal employment opportunity employer. Applications from Aboriginal or Torres Strait Islander peoples and from people from culturally and linguistically diverse backgrounds are encouraged.
For more information on working with us and our recruitment process, please visit Corangamite Shire Council | Working for Council.
Visitor Experience Officer employer: Corangamite Shire
Corangamite Shire Council is an exceptional employer that prioritises a supportive work-life balance and fosters a friendly, community-focused environment. Employees benefit from opportunities for professional growth and development while contributing to the vibrant local tourism sector in beautiful Port Campbell and surrounding areas. With a commitment to inclusivity and equal opportunity, this role offers a chance to make a meaningful impact on visitor experiences in a picturesque setting.
