Cookers Bulk Oil System stands as Australia’s leading supplier of comprehensive cooking oil management systems, renowned for delivering exceptional quality, convenience, and sustainable solutions. We're looking for a dedicated and proactive Customer Relationship Support professional to join out dynamic Sales team, based in Derrimut (Victoria). This pivotal role supports our Sales and Business Development Managers (BDMs) in enhancing customer engagement and maintaining pristine client data. The role is an office based role, where the right person will work amongst a vibrant team. If you're passionate about fostering positive client relationships, adept at data management, and excel in a supportive role, we invite you to apply.
Key Areas of Responsibility:
- Regularly contact clients to assess their satisfaction and resolve any arising issues, embodying Cookers' commitment to service excellence.
- Maintain and update client information within our CRM system, ensuring accuracy and currency of data.
- Compile and present reports for management, facilitating informed decision-making.
- Collaborate closely with BDMs and the sales team, providing administrative support to enhance national sales efforts.
- Answer phone calls in a manner that reflects Cookers’ dedication to professionalism and friendliness.
Who You Are:
- You have an engaging, professional, and friendly demeanour.
- You possess a keen eye for detail, especially in data entry and managing client records.
- You're able to collaborate effectively with BDMs and team members, contributing positively to team dynamics.
- You're self-driven, capable of identifying customer trends, and articulate in communicating your insights.
- You have experience with Microsoft Office, experience with a CRM system will be highly regarded.
Join Us:
At Cookers Bulk Oil System, we pride ourselves on our inclusive culture, our commitment to employee development, and our dedication to sustainability and community. If you're looking for a role where your contributions matter and you can make a difference, apply today to become part of our team.
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Customer Relationship Support in Melbourne employer: Cookers Bulk Oil System
Cookers Bulk Oil System is an exceptional employer that prioritises the well-being and growth of its employees. With flexible hours and competitive above-award pay, our work culture fosters a supportive environment where drivers can thrive while servicing the vibrant Melbourne Metro and Geelong regions. We are committed to providing ongoing training and development opportunities, ensuring that our team members feel valued and empowered in their roles.
