ERP & Systems Support Specialist

ERP & Systems Support Specialist

Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage ERP tickets, perform system analytics, and train teams on new processes.
  • Company: Cooke & Dowsett Plumbing Group, a trusted name in the Australian construction industry.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Other info: Join a long-standing company with a commitment to innovation and teamwork.
  • Why this job: Be part of a dynamic team and make a real difference in operational efficiency.
  • Qualifications: Experience in IT support and strong communication skills are essential.

The predicted salary is between 63000 - 77000 $ per year.

Cooke & Dowsett Plumbing Group, a long‐standing Australian construction industry contractor, seeks an IT helpdesk and systems support professional.

You will manage internal ERP tickets, perform daily system analytics, and maintain comprehensive process maps and user manuals.

You will also train Operations teams on new processes, liaise with vendors, and provide data extracts to support business needs.

The role emphasizes clear communication with Managers and Executives and a proactive approach

ERP & Systems Support Specialist employer: Cooke & Dowsett

Cooke & Dowsett – Albury is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth in the thriving Riverina region. With a focus on major commercial plumbing projects, the company provides competitive benefits, including relocation assistance, ensuring that team members can thrive both personally and professionally while contributing to impactful developments in healthcare, education, and infrastructure.

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Contact Details:

Cooke & Dowsett Recruitment Team

We think you need these skills to ace ERP & Systems Support Specialist

ERP Systems Management
IT Helpdesk Support
System Analytics
Process Mapping
User Manual Development
Training and Development
Vendor Liaison