Convoluted Technologies is Australian owned and operates nationally since 2003. We manufacturea variety of specialty industrial hose assemblies and pressure pipe products distributed Nationally and Internationally. We support customers across mining, construction, manufacturing, agriculture, infrastructure, and industrial sectors with high-quality products and technical expertise.
As our business continues to grow, we are seeking a motivated and customer-focused Internal Sales Representative to join our team.
About the Role
Reporting to Head of Sales, the Internal Sales Representative plays a key role in supporting customers and driving sales growth through technical product expertise and exceptional customer service.
Based from our Seven Hills head office, this position is ideal for someone with strong sales administration skills, a technical mindset, and a passion for helping customers find the right solution for their application.
Key Responsibilities
- Respond to customer enquiries and prepare quotations.
- Provide technical advice on manufacture of flexible metal hose assemblies and engineered fluid transfer solutions.
- Support the external sales team with customer proposals and project opportunities.
- Process sales orders and ensure timely delivery of customer requirements.
- Develop and maintain strong relationships with customers and suppliers.
- Follow up quotations and identify opportunities to grow sales.
- Coordinate with production, operations, and logistics teams to ensure customer expectations are met.
- Maintain accurate records within the CRM and ERP systems.
About You
- Previous experience in sales support, internal sales, customer service, or technical sales.
- Strong communication and relationship-building skills.
- A proactive and solutions-focused approach.
- Excellent organizational and time management skills.
- Attention to detail and a commitment to customer service.
- Mechanical aptitude or technical knowledge of industrial products.
- Confidence using Microsoft Office and business management systems.
- Experience within the hose, hydraulics, fluid transfer, industrial, manufacturing, mining, or engineering sectors.
- Technical or trade qualifications.
- Experience reading technical specifications and customer requirements.
Convoluted Technologies is an equal opportunity employer and encourages applications from all qualified candidates.
Internal Sales Representative in Blacktown employer: Convoluted Technologies
Convoluted Technologies offers a clean and safe work environment, emphasizing quality and operational procedures in their manufacturing processes. The company supports professional growth through hands-on roles and encourages teamwork and communication among staff. Employees benefit from working with high-quality products in a growing industry, providing opportunities for skill development and career advancement.
