We are a leading National Refrigeration and HVAC company located in Newton SA. We are now seeking a highly motivated Service Coordinator & Admin Support to join our team. We are welcoming strong candidates who love being responsible for managing the scheduling and coordination of our team of technicians and can work alongside a talented administration team. Our blue chip clients look for fast response with a high level of care as we service and maintain many different commercial clients.
Key Responsibilities
- Answering the clients needs and scheduling technicians for servicing and maintenance tasks
- Facilitating seamless coordination between technicians and clients to ensure the delivery of exceptional service.
- Ensuring all jobs are completed on time and in keeping with customer KPI's.
- Communicating effectively with customers, technicians, and our own team members.
- Using our software system SIMPRO to manage and invoice out completed jobs.
- Organising and providing work orders to meet client needs across Australia.
Desired Experience & Skills
- Proven experience as a Service Coordinator, ideally within the HVAC or a related industry or alternatively a similar job that can transition easily into the required skillset.
- Strong organisational and time-management skills.
- Excellent communication skills to customer and team members
- Ability to handle multiple tasks and shifting priorities in a fast-paced environment.
- Experience working with SIMPRO or similar software.
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Contact Details:
Control Air Australia Pty Ltd Recruitment Team
