At a Glance
- Tasks: Lead and grow Contour's presence in NSW, launching campuses and building a strong team.
- Company: Join a fast-growing education company founded by students for students.
- Benefits: Competitive salary, extra leave, lifestyle perks, and access to EAP.
- Other info: Opportunity for career growth as the state expands with more campuses.
- Why this job: Make a real impact on students' HSC results while leading a dynamic team.
- Qualifications: Experience in multi-site leadership, sales growth, and education sector preferred.
Lead Contour in a new state, and grow with it. We open our first NSW campuses in Sydney in January 2027, with more to follow. Your job is to launch our campuses to the standard families expect from day one, give them a clear reason to choose Contour, and build the team that takes NSW from two campuses to many.
As our General Manager, NSW, you’ll own how the state performs: enrolments and revenue, campus quality, and the local sales and campus teams. You'll lead our Campus Leaders, build school and community partnerships, and be the face of Contour in the state. You'll report to our VP of Sales and work closely with our national campus operations team. This role is built to grow: as the state grows, so do your team, your budget and your scope.
Who We Are
Contour was founded in 2020 by students who saw that the quality of your education was basically a lottery. We began with 5 students in a room. Today 15,000+ students have trusted Contour as their academic partners, and we've grown to 500+ team members across 10 campuses in Australia. In 2025 we ranked #8 on the AFR Fast 100 of fastest-growing companies.
What You Will Do
- You'll carry NSW’s numbers personally, lead the state, from first enquiry to a full, well-run campus.
- Own the state plan, report weekly on enrolments, campuses and team, and be accountable for results.
- Turn central Marketing’s demand into enrolments through local catchments, schools, community relationships and campuses.
- Lead, coach and hire Campus Leaders, ensuring every campus runs to our standard.
- Build relationships with schools, careers advisers and community groups, and run workshops and parent evenings that lead to enrolments.
- Hire and lead a local sales team, Campus Leaders and the operations layer, ahead of enrolments and campus openings.
What You Will Bring
- Experience leading a multi-site team or region, with site leaders reporting to you.
- A record of owning a sales, enrolment or growth target and hitting it.
- Experience building and leading a sales team that hit its number.
- Experience opening, launching or growing sites, a region or a market from a small base.
- Experience managing a budget or a site, region or state P&L.
- Hands-on operational experience: rostering, compliance, safety and service standards.
- Experience in a high-trust service sold to families, ideally education, tutoring, childcare, health or similar.
- Confidence presenting to parents, students and school leaders.
- Comfort with data: you read conversion, utilisation and cost numbers and act on them.
- Knowledge of the HSC and the local schools landscape, or the drive to learn it fast.
- Daily use of AI tools to work faster and smarter.
- Based in Sydney area, with full working rights in Australia.
- Ability to work weekends, evenings and public holidays to meet operational requirements.
Why You Will Love It
- Lead Contour in a new state, backed by a model and results proven in Victoria.
- A role built to grow: more campuses, a bigger team and broader ownership as the state grows.
- Real ownership and direct access to senior leadership in a fast-growing, founder-led organisation.
- Help students get a real shot at their HSC results.
- Competitive salary ($230,000-$250,000 AUD (OTE) + super), extra leave, EAP access and lifestyle perks.
General Manager in Sydney employer: Contour Education
At Contour, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Customer Service Manager at our Upper Mount Gravatt campus, you will enjoy the autonomy to lead your team while making a meaningful impact on students' lives. With opportunities for career development, competitive salary packages, and a commitment to employee well-being, Contour is dedicated to creating an environment where both staff and students thrive.
