At a Glance
- Tasks: Lead and manage clinic operations, ensuring premium patient experiences and team performance.
- Company: Join Contour Clinics, a leading cosmetic medicine group with a focus on patient care.
- Benefits: Competitive salary, ongoing leadership development, and a supportive network.
- Other info: Opportunity for rapid career growth in a collaborative and innovative setting.
- Why this job: Make a real impact in a dynamic environment while advancing your career across multiple locations.
- Qualifications: 3+ years in management with P&L accountability; strong leadership and data-driven skills.
The predicted salary is between 121500 - 148500 $ per year.
About Contour Clinics
Contour Clinics is a premium cosmetic medicine group with 8 clinics across Sydney / NSW. Our vision is simple: Every patient guided. Every outcome owned. We aim to be our patients' trusted advisor, guiding decisions, planning care and owning outcomes. We do it through four values: Lead with Expertise, Advise with Integrity, Own the Outcome, and Bring Your Best.
The opportunity
We're looking for a commercially sharp, people-focused Practice Manager to take full ownership of a clinic's operational, financial and people performance. You'll start at our Castle Hill clinic then move into another of our Sydney clinics based on where your leadership will have the greatest impact. This role suits a leader who enjoys variety, adapts quickly to new teams, and wants exposure across a multi-site business. That kind of experience builds a career faster than staying in one location.
What you'll do
- Own clinic performance: revenue, profitability, utilisation, average visit value, conversion and retention
- Lead, coach and develop a team of clinicians and client care staff, with regular one-on-ones and clear KPI expectations
- Deliver a consistent, premium patient journey, making sure every patient leaves with a clear next step
- Embed our treatment planning and consultation standards, partnering with our Education Development Manager
- Drive operational excellence: rostering, diary optimisation, stock control, SOP compliance and accurate use of DappleOS
- Run daily huddles, submit weekly performance reports to Head of Performance and contribute to monthly Practice Manager meetings
About you
- 3+ years' experience managing a clinic, salon, retail or hospitality business with full P&L accountability
- A strong leader who creates accountability and leads by example
- Data-driven and commercially minded, with the ability to turn KPIs into action
- High emotional intelligence and a genuine passion for patient experience
- Professional, resilient and adaptable. You're energised by new teams and new challenges.
- Willing and able to work across any of our Sydney clinics as business needs change
What's on offer
- Well above award
- Ongoing leadership development and exposure across a growing multi-site group
- A supportive network of Practice Managers and a head office team invested in your success
Contour Clinics Practice Manager – Sydney employer: Contour Cosmetic Clinics
Contour Clinics is an exceptional employer that prioritises both professional growth and a supportive work culture. As a Practice Manager, you'll benefit from ongoing leadership development and the opportunity to work across multiple clinics in Sydney, ensuring a dynamic and varied career path. With a commitment to excellence and a focus on patient experience, you'll be part of a team that values integrity and expertise, making it a rewarding place to thrive.
