Student Accommodation | Overnight Shifts | Purpose-Driven Support Role
We are currently recruiting Resident Support Officers (RSOs) to work overnight at our new student accommodation site in Melbourne.
This is a modern, people-first safety role that focuses on wellbeing, respect, and community support - not enforcement. You'll play a key role in creating safe, welcoming residential environments where students feel supported after hours.
If you're looking for a meaningful overnight role where empathy, communication, and presence matter just as much as security capability, this could be the perfect opportunity.
About the Role
As a Resident Support Officer, you'll be a calm, approachable, and trusted presence across student residences overnight. You'll support resident wellbeing, respond to concerns professionally, and contribute to a positive and respectful residential culture.
This role is ideal for:
- Security Officers seeking a more people-focused environment
- Professionals from healthcare, community services, hospitality, student accommodation, education, or customer service backgrounds (Must have their SECURITY LICENSE).
Location: Melbourne, VIC
Employment Type: Permanent Part-Time
Shift Timings: Overnight, 8:00 pm - 8:00 am, across 7 nights per week
Female applicants are strongly encouraged to apply as part of our commitment to safe, diverse, and inclusive support environments.
What You'll Be Doing
- Providing after-hours support to residents
- Responding to wellbeing concerns with empathy and professionalism
- Conducting regular security patrols and walkthroughs
- Monitoring access control and shared residential spaces
- Assisting with resident enquiries and access issues
- Responding to incidents, emergencies, and first-response situations
- Identifying hazards and escalating safety concerns
- Completing incident reports, daily activity reports, and system updates
- Supporting a respectful, inclusive residential culture
- Liaising with property management and emergency services when required
- Completing shift handovers and maintaining operational accountability
Who We're Looking For
1. Experienced Security Officers
Looking to transition into a more community-focused, student-facing role.
2. People-Focused Professionals
From healthcare, community services, education, youth work, student support, hospitality, or customer service backgrounds who demonstrate maturity, empathy, sound judgement, and strong communication skills (Must have their SECURITY LICENSE).
Essential Requirements
- Full Australian working rights
- Current and valid Victorian Security Licence
- Current First Aid and CPR certification
- Current RSA certification
- Valid Working with Children Check
- Availability for overnight shifts
- Strong communication and interpersonal skills
- Confidence with reporting and basic IT systems for some. Let's correct. We see:
- Confidence with reporting and basic IT systems. Also we omitted
earlier maybe incorrectly. Let's rewrite. But we must deliver final string without syntax errors. We'll rewrite entire string carefully. { #J-18808-Ljbffr
Resident Support Officer - Security, Safety & Welfare in Melbourne employer: Constant
Constant offers a purpose-driven work environment focused on wellbeing, respect, and community support. Employees play a vital role in creating safe and welcoming residential environments for students, emphasizing empathy and communication. This approach fosters a positive culture and provides opportunities for professionals from various backgrounds to thrive in a supportive setting.
