At a Glance
- Tasks: Lead learning initiatives and support workforce development for vulnerable children and young people.
- Company: Connect Community Workforce Specialists, dedicated to nurturing care for children.
- Benefits: Ongoing professional development, supportive team culture, and meaningful impact.
- Other info: Dynamic role with diverse responsibilities and opportunities for personal growth.
- Why this job: Make a real difference in the lives of children while growing your career.
- Qualifications: Experience in learning and development with strong communication skills.
The predicted salary is between 72000 - 88000 $ per year.
- Learning and Organisational Development Officer
- Connect Community Workforce Specialists PTY LTD – Ipswich QLD
- Help Shape the Workforce Supporting Vulnerable Children and Young People
At Connect CWS Pty Ltd, we are committed to providing safe, therapeutic and nurturing care for children and young people living in residential care.
We believe our people are our greatest asset, and we're seeking a Learning & Organisational Development Officer who is passionate about building workforce capability and ensuring our teams have the skills, knowledge and support needed to deliver high-quality care.
This is an exciting opportunity to influence learning culture, strengthen practice capability, and support the ongoing development of a workforce dedicated to improving the lives of children and young people.
About the Role
Reporting to the People & Culture Manager, the Learning & Organisational Development Officer will lead the coordination, implementation and continuous improvement of learning and development initiatives across the organisation.
You will work closely with operational leaders, trainers and subject matter experts to ensure staff are equipped with the skills required to deliver safe, trauma-informed and therapeutic care.
Key Responsibilities
- Coordinate employee onboarding and induction programs.
- Manage learning and compliance requirements through the Learning Management System.
- Monitor, track and report on mandatory training completion.
- Coordinate Therapeutic Crisis Intervention (TCI) training and recertification programs.
- Facilitate and support the delivery of training, workshops and learning initiatives.
- Conduct training needs analyses and support workforce development planning.
- Develop and maintain training resources, learning pathways and development programs.
- Liaise with Registered Training Organisations and external training providers.
- Support quality assurance, accreditation and audit requirements.
- Contribute to organisational development projects and continuous improvement initiatives.
- Foster a culture of learning, capability development and professional growth.
About You
You are passionate about learning and development and understand the importance of a highly skilled workforce in achieving positive outcomes for children and young people.
- Qualifications in Human Resources, Learning & Development, Adult Education, Training or a related discipline.
- Experience coordinating and administering learning and development programs.
- Experience working with Learning Management Systems and compliance reporting.
- Strong facilitation, communication and stakeholder engagement skills.
- Excellent organisational skills and attention to detail.
- The ability to build strong relationships across diverse teams.
- Intermediate to advanced Microsoft Office skills.
Desirable
- Certificate IV in Training and Assessment (TAE40122) or equivalent.
- Experience within child protection, residential care, community services or human services.
- Therapeutic Crisis Intervention (TCI) Trainer qualification or willingness to obtain.
- Knowledge of trauma-informed and therapeutic care frameworks.
Why Join Us?
- Make a meaningful contribution to the lives of children and young people.
- Work in a values-driven organisation committed to safety, wellbeing and positive outcomes.
- Be part of a supportive and collaborative People & Culture team.
- Access ongoing professional development opportunities.
- Influence workforce capability and organisational growth.
- Enjoy a role where no two days are the same.
Requirements
- Current Queensland Driver Licence.
- Current Blue Card (Working with Children Check) or ability to obtain.
- Satisfactory National Criminal History Check.
- Eligibility to work in Australia.
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Learning and Organisational Development Officer employer: Connect Community Workforce Specialists PTY LTD
At Connect Community Workforce Specialists, we pride ourselves on being an exceptional employer dedicated to the growth and wellbeing of our staff in Ipswich. Our supportive work culture fosters collaboration and professional development, ensuring that our Youth Residential Team Leaders are empowered to make a meaningful impact in the lives of young people. With competitive remuneration, flexible work arrangements, and a commitment to employee wellbeing, we create an environment where you can thrive both personally and professionally while helping shape positive futures for those in our care.
Contact Details:
Connect Community Workforce Specialists PTY LTD Recruitment Team
