Member Support

Member Support

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide top-notch customer service for our Australian Super team and assist members with their inquiries.
  • Company: Join Concentrix, a leader in customer support within the financial services sector.
  • Benefits: Stable full-time schedule, ongoing start dates, and opportunities for career growth.
  • Other info: Enjoy a supportive environment with a focus on privacy and compliance.
  • Why this job: Transition from retail or hospitality to a rewarding career in financial services.
  • Qualifications: No prior experience in finance needed; just a passion for helping others.

The predicted salary is between 47250 - 57750 $ per year.

Concentrix is seeking a Member Support Specialist in Townsville to provide customer-focused service for our Australian Super team.

The role welcomes candidates from retail or hospitality looking to move into financial services, with ongoing start dates and a stable full-time schedule.

You will help members with online access, contributions and account updates, assist with pension inquiries, and navigate multiple systems while upholding privacy and compliance standards.

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Member Support employer: Concentrix

Concentrix is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are encouraged to grow their skills in a supportive environment. As part of the A/NZ DevOps team, you'll collaborate with passionate professionals on cutting-edge AWS projects, benefiting from extensive learning opportunities and a high-energy atmosphere that values teamwork and creativity. With a commitment to diversity and equal opportunity, Concentrix stands out as a place where your contributions truly matter and can lead to meaningful career advancement.

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Contact Details:

Concentrix Recruitment Team

We think you need these skills to ace Member Support

Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Organizational Skills
Attention to Detail
Flexibility