Multichannel Customer Service Specialist – Ballarat

Multichannel Customer Service Specialist – Ballarat

Ballarat Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Be the go-to person for customers, managing accounts and providing personalised service across multiple channels.
  • Company: Join Concentrix in Ballarat, a vibrant and inclusive workplace.
  • Benefits: Enjoy competitive pay, on-site training, and great career progression opportunities.
  • Other info: Kickstart your career with a permanent, full-time role starting 23 February 2026.
  • Why this job: Make a real difference by helping customers and building relationships in a dynamic environment.
  • Qualifications: No specific qualifications needed, just a passion for customer service and communication.

The predicted salary is between 47250 - 57750 $ per year.

Concentrix Ballarat is seeking Customer Service Specialists to join our expanding team at the Ballarat delivery centre.

Start date is 23 February 2026.

You will be the first point of contact for customers and manage accounts, delivering personalised service across voice, web messaging, apps, social media, and email.

This permanent, full-time onsite role offers on-site training, competitive pay, and progression opportunities within a vibrant, inclusive workplace.

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Multichannel Customer Service Specialist – Ballarat employer: Concentrix

Concentrix is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are encouraged to grow their skills in a supportive environment. As part of the A/NZ DevOps team, you'll collaborate with passionate professionals on cutting-edge AWS projects, benefiting from extensive learning opportunities and a high-energy atmosphere that values teamwork and creativity. With a commitment to diversity and equal opportunity, Concentrix stands out as a place where your contributions truly matter and can lead to meaningful career advancement.

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Contact Details:

Concentrix Recruitment Team

We think you need these skills to ace Multichannel Customer Service Specialist – Ballarat

Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Organizational Skills
Teamwork