At a Glance
- Tasks: Provide top-notch customer service via calls and online support.
- Company: Join Concentrix, a global leader in customer engagement services.
- Benefits: Earn $33.45/hour with flexible hours and potential for permanent roles.
- Other info: Diverse workplace with great career growth opportunities.
- Why this job: Be part of an exciting project that makes a real difference for Australians.
- Qualifications: No call centre experience needed, just a passion for helping others!
The predicted salary is between 33 - 34 $ per hour.
The Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding the client's product or services. Unique opportunity to be part of an exciting, short-term customer service project team. We are seeking diverse candidates with wide-ranging experiences to play a crucial part in the success of this high-visibility government program. After completing a 5-day training program, this team would respond to inbound calls and provide guidance and information to all Australians.
Key Role Details
- Start dates throughout July
- Hourly rate of $33.45 Monday to Sunday
- Various roster options
- Penalty rates apply
- Brisbane CBD and Robina office locations
What's in it for you?
- Short term employment with flexible hours
- Many permanent employment opportunities after project end
- Flexible role that can work around your existing commitments
- An exciting role in a diverse workplace
Who are you?
- You believe quality customer service is paramount when dealing with customers
- No call centre experience necessary but customer service skills are a must!
- Must be an Australian Citizen and at least 18 years of age
- Confident and capable in using computers and systems
- Passionate about customer service and an excellent communicator
- Pass a police check and other pre-employment checks
Company Information
Concentrix is a global brand, at our established sites in Brisbane and Robina we live our vision to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.
Location: AUS Brisbane - 288 Edward St, Lvl 14
Language Requirements: English
Time Type: Part time
Equal Opportunity Employer: Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
Customer Service Advisor employer: Concentrix Services Pty Ltd
Concentrix is an exceptional employer, offering a dynamic work environment in Sydney where innovation and collaboration thrive. As part of a new Partner & Alliances function, you'll have the unique opportunity to shape strategies and drive growth alongside some of the world's leading technology companies, all while enjoying a culture that prioritises employee development and meaningful partnerships. With a focus on autonomy and impact, Concentrix empowers you to build relationships and create opportunities that lead to tangible commercial success.
Contact Details:
Concentrix Services Pty Ltd Recruitment Team
