Banking Customer Support Specialist

Banking Customer Support Specialist

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Support customers with card enquiries and resolve banking issues.
  • Company: Concentrix Services, a leading customer service provider on the Gold Coast.
  • Benefits: Full-time hours, structured training, and career progression opportunities.
  • Other info: Inclusive culture with opportunities to grow into specialist banking roles.
  • Why this job: Join a diverse team and make a real difference in customers' banking experiences.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 47250 - 57750 $ per year.

Concentrix Services Pty Ltd on the Gold Coast is seeking a Customer Service Representative to support a major Australian banking brand.

You will guide customers through card enquiries, resolve issues, and help them feel secure and supported in every interaction.

The role offers full-time hours, structured training, and opportunities to progress into specialist banking roles within a diverse, inclusive culture.

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Banking Customer Support Specialist employer: Concentrix Services Pty Ltd

Concentrix is an exceptional employer, offering a dynamic work environment in Sydney where innovation and collaboration thrive. As part of a new Partner & Alliances function, you'll have the unique opportunity to shape strategies and drive growth alongside some of the world's leading technology companies, all while enjoying a culture that prioritises employee development and meaningful partnerships. With a focus on autonomy and impact, Concentrix empowers you to build relationships and create opportunities that lead to tangible commercial success.

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Contact Details:

Concentrix Services Pty Ltd Recruitment Team

We think you need these skills to ace Banking Customer Support Specialist

Problem-Solving Skills
Communication Skills
Attention to Detail
Adaptability
Time Management
Organizational Skills
Flexibility