At a Glance
- Tasks: Lead daily operations, manage a team, and ensure compliance checks are done right.
- Company: Compliance Co., a growing company ensuring rental properties meet safety standards.
- Benefits: $90k - $110k salary, laptop provided, and real autonomy in your role.
- Other info: Full-time role based in South Melbourne with excellent career growth opportunities.
- Why this job: Shape a fresh brand and drive growth while working directly with the owner.
- Qualifications: Organised, detail-driven, and comfortable leading a team under pressure.
The predicted salary is between 90000 - 110000 $ per year.
Compliance Co. keeps rental properties safe and compliant across Melbourne. We handle smoke alarm, electrical, gas and rental minimum standards checks for real estate agencies and property managers who need the job done right the first time. We’ve grown strongly month on month and recently rebranded from Smoke Alarm Safety to Compliance Co. The next stage of growth needs someone to own the day-to-day so the owner can focus on building the business and its key relationships.
The role involves running operations, leading a team, and ensuring every job is booked, attended, reported on, and invoiced properly.
What you’ll own:
- Scheduling and dispatching technicians across Melbourne
- Leading the team day to day, including performance, conduct, standards and support
- Quoting, with fast and accurate turnaround
- Managing agency and client relationships, including disputes and escalations
- Quality control so reports are accurate before they go out the door
- Fleet and equipment management
- Recruiting and onboarding new technicians
- Tracking KPIs and reporting to the owner
- Building and tightening our processes and systems
- Supporting expansion into new regions
What success looks like:
Twelve months from now, the owner is fully out of day-to-day operations because you’re running them. The business is running smoothly, the team is performing, clients are happy, and the owner is spending his time on growth.
About you:
We care more about how you work than where you’ve worked. You’ll need to be:
- Seriously organised, able to juggle a full schedule, a team and incoming client requests without dropping the ball
- Detail-driven, since in compliance one wrong tick on a report matters
- Calm and clear under pressure, whether you’re handling a frustrated property manager or a tech running late
- Comfortable leading people and having the hard conversations when needed
- Someone who takes ownership and doesn’t wait to be told
Nice to have, not essential:
- Experience in field service, trades, property management or compliance
- Experience with job management software and Xero
What’s in it for you:
$90k - $110k + super, depending on experience. Laptop provided. Real autonomy, because this role sits at the centre of the business. Working directly with the owner, with no layers of management. The chance to shape a fresh brand and a business on a strong growth curve.
The details:
Full-time, Monday to Friday, 7:30am-4:00pm. Based in our South Melbourne office (in-office role).
Operations Manager in Melbourne employer: Compliance Co. Group
Compliance Co. is an exceptional employer that offers a dynamic work environment in South Melbourne, where you can truly make an impact as an Operations Manager. With a focus on employee autonomy and direct collaboration with the owner, you'll have the opportunity to shape processes and drive growth while enjoying competitive remuneration and a supportive team culture. Join us to be part of a rapidly expanding company that values detail, organisation, and leadership, ensuring your career flourishes alongside our success.
