Key responsibilities
Implementing participants' NDIS Plans and supporting them to achieve their identified goals
Supporting participants to understand their NDIS funding and maximise the value of their available supports
Building participant capacity to navigate the NDIS and coordinate their own supports wherever possible
Managing an appropriate caseload in accordance with your agreed working hours
Connecting participants with suitable formal, informal, community and mainstream supports
Maintaining strong relationships with participants, families, nominees, service providers and other stakeholders
Regular communication with allied health professionals, NDIA representatives and LACs
Conducting home visits and face-to-face participant and stakeholder meetings
Preparing implementation, progress and plan reassessment reports within required timeframes
Maintaining accurate and timely case notes and records of Support Coordination delivered
About you
Experience in NDIS Level 2 Support Coordination
Strong and current knowledge of the NDIS
Excellent stakeholder engagement and relationship-building skills
Strong written communication and NDIS report-writing skills
Excellent case management, organisation and time-management skills
Ability to work independently while being part of a supportive team
A participant-centred approach with a strong commitment to choice and control
Understanding of safeguarding, privacy, professional boundaries and conflicts of interest
Confidence communicating with participants, families, NDIA, LACs, allied health professionals and service providers
Relevant qualifications in Community Services, Disability, Social Work, Human Services or a related discipline will be highly regarded
About us
Compassionate Community Care Pty Ltd (CCCare) is an NDIS registered provider committed to supporting people with disability to exercise choice and control, build capacity and achieve their individual goals.
Part-time and flexible working arrangements
SCHADS Award wages at the applicable classification
Access to a CCCare fleet vehicle for approved work-related travel and participant visits
Ongoing education, training and professional development
Regular support, guidance and mentoring from the CCCare team
Supportive and collaborative workplace
Professional autonomy in managing your caseload and workload
Opportunities for ongoing career development
Diverse participant caseload
Opportunity to build strong relationships across the NDIS, allied health and community sectors
Support Coordinator-Level 2 in Cairns employer: Compassionate Community Care
Compassionate Community Care Pty Ltd (CCCare) is an exceptional employer that prioritises the well-being and professional growth of its employees. With a supportive and collaborative workplace culture, staff enjoy flexible working arrangements, ongoing training, and the opportunity to build meaningful relationships within the NDIS and community sectors. Employees are empowered to manage their caseloads autonomously while receiving regular mentoring, making CCCare a rewarding place to work for those passionate about supporting individuals with disabilities.
Contact Details:
Compassionate Community Care Recruitment Team
