At a Glance
- Tasks: Deliver and collect vehicles while ensuring a top-notch customer experience.
- Company: Join Compass, the leader in accident replacement vehicles since 2001.
- Benefits: Enjoy career development, paid parental leave, and exclusive discounts.
- Other info: Be part of a supportive team with great growth opportunities.
- Why this job: Make a real difference by helping customers get back on the road.
- Qualifications: Strong customer service focus and good communication skills required.
The predicted salary is between 39600 - 48400 $ per year.
Deliver Quality Cars. Represent Compass. Help Keep Customers Moving.
We’re looking for reliable, customer-focused drivers to join our team. You’ll deliver and collect vehicles, ensure they’re spotless, and create a great handover experience — all while helping customers get back on the road after an accident.
About Compass
Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple: Reduce the Inconvenience for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better.
We live our values every day:
- Care & Passion – to deliver outstanding service the way we’d want to be treated
- Courage – to be empowered and make informed decisions
- Can Do – a proactive mindset focused on solving problems and improving
- Trust – to be counted on to do the right thing in all relationships
What You’ll Be Doing
You’ll play an important role in delivering clean, well-prepared vehicles and creating a seamless experience for our customers. Your responsibilities will include:
- Driving vehicles to and from customer locations using GPS and traffic apps
- Delivering, collecting, washing, and preparing vehicles per company procedures and standards
- Conducting vehicle inspections and reporting faults, damage, or maintenance requirements
- Following safety, traffic, and vehicle care protocols
- Working with your branch team to support daily schedules and customer needs
What You’ll Bring
- A strong focus on customer service — any industry experience welcome
- Good communication, reliability, and team spirit
- Physically fit and able to wash, clean, and move vehicles safely
- Well-presented and professional in appearance
- Confident using mobile devices or tablets for basic data entry
- Previous driving or vehicle-handling experience is a bonus, not required
Why Join Compass
Working at Compass means being part of a supportive team where your contribution is valued, and your development is supported. You’ll also enjoy a range of benefits, including:
- Career development – many of our team members advanced into senior roles across the business
- 12 weeks paid parental leave
- Access to the Employee Assistance Program (EAP) – confidential support when needed
- Make a Difference Leave – one paid day per year to support a community cause
- Learning and development days to support your growth
- Team-building events and activities to strengthen connection and culture
- Exclusive discounts and offers through our business and HR partners
We value diversity and encourage applications from people of all backgrounds.
Customer Service Representative in Sydney employer: Compasscorp
At Compass, we pride ourselves on being an exceptional employer, offering a dynamic work environment where no two days are the same. As a Branch Manager, you'll lead a high-performing team in a supportive and collaborative culture, with ample opportunities for personal and professional growth. Our commitment to employee well-being is reflected in our competitive salary packages, generous parental leave, and unique initiatives like 'Make a Difference Leave' to encourage community involvement.
