At a Glance
- Tasks: Greet patients, manage bookings, and support clinical staff in a busy medical environment.
- Company: Join Queensland's largest private allergy and immunology specialist clinic.
- Benefits: Competitive pay, mental health support, extra paid day off, and employee discounts.
- Other info: Enjoy a supportive work culture with opportunities for growth.
- Why this job: Be part of a friendly team dedicated to exceptional patient care.
- Qualifications: Experience in medical reception and strong communication skills preferred.
The predicted salary is between 36 - 36 $ per hour.
Compass Immunology Clinics is Queensland's largest private allergy and immunology specialist clinic, with locations across Brisbane and Toowoomba. As our clinics continue to grow, we’re looking for a Medical Receptionist to join our team. This is a patient-facing position suited to someone who enjoys working as part of a supportive team, takes pride in providing excellent patient service, and is confident managing the pace and detail of a specialist medical environment.
Full-time roster: Monday - Friday between 7:00am - 6:00pm, plus one rotating Tuesday late shift (to 8:30pm).
About the Roles:
- Greet, check in, and discharge patients with warmth and professionalism
- Accurately manage patient bookings, including scheduling, rescheduling, and cancellations
- Process billing for Medicare, DVA, health funds, and private accounts
- Maintain accurate patient records and ensure timely data entry
- Respond to patient and healthcare provider enquiries (in person, phone, and email)
- Support clinical staff by ensuring front-of-house processes run smoothly
- Uphold privacy and confidentiality at all times
About You:
You're organised, reliable and will be confident working in a specialist medical environment. You have strong attention to detail, communicate well with patients and colleagues, and enjoy being part of a team where everyone contributes.
Ideally, you will bring:
- Previous experience in medical reception/administration (specialist clinic experience highly regarded)
- Experience using Best Practice Premier strongly preferred
- A high level of accuracy, organisation, and attention to detail
- Excellent interpersonal and communication skills, with a patient-first approach
- Confidence managing competing priorities
- A collaborative, team-focused mindset and willingness to support across sites
Why Join Compass?
At Compass, you'll be joining a growing specialist medical group with a friendly, professional team and a strong focus on providing exceptional patient care. As part of our team, you'll have access to benefits including:
- Free Headspace subscription to support your mental health and wellbeing
- Just For You Day - an additional paid day each year to recharge and do something just for you
- Employee discounts and perks through Employment Hero (coming soon)
If you're a medical receptionist looking for your next role, we'd love to hear from you. Please apply with your CV and cover letter. Confidential enquiries welcome – contact Practice Manager, Samantha Walker.
Medical Receptionist in Brisbane employer: Compass Immunology Clinics
Compass Immunology Clinics is an exceptional employer, offering a supportive and collaborative work environment where team members are valued for their contributions. With a strong focus on employee wellbeing, benefits such as a free Headspace subscription and an additional paid day off each year ensure that staff can maintain a healthy work-life balance while growing within Queensland's largest private allergy and immunology specialist clinic. Join us in Brisbane to be part of a dedicated team committed to providing outstanding patient care.
Contact Details:
Compass Immunology Clinics Recruitment Team
