Senior Citrix Technician | Citrix CVAD & NetScaler Take a hands-on role supporting and enhancing enterprise Citrix infrastructure within a large government ICT environment. Work across Citrix Virtual Apps and Desktops (CVAD), NetScaler, Windows 11 and Windows Server to maintain platform performance, troubleshoot complex technical issues and deliver reliable application services supporting essential public services.
Location: Canberra, ACT
Contract Duration: 12 months, ASAP commencement
Security Clearance Requirement: NV1
Closing Date: Tuesday, 10 November 2026
Essential Tasks
- Manage and support Citrix CVAD and NetScaler infrastructure across development, test and production environments.
- Monitor and maintain Citrix platform performance, including load balancing, application publishing, patching and infrastructure health.
- Diagnose and resolve complex technical issues across Citrix, Windows desktop and server environments, providing expert-level user support.
- Maintain technical documentation, support platform improvements and contribute to ICT projects and service delivery objectives.
Key Criteria
- Extensive experience administering, maintaining and troubleshooting enterprise Citrix CVAD and NetScaler environments.
- Strong technical knowledge of Citrix infrastructure monitoring, load balancing, application publishing and platform maintenance.
- Demonstrated experience supporting Windows 11 and Windows Server 2022/2025, including advanced troubleshooting and break-fix support.
- Excellent analytical, communication and documentation skills, with the ability to resolve technical issues and engage effectively with stakeholders.
Additional Requirement
May require participation in an after-hours on-call roster.
YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE Due to the nature of this environment, candidates must hold a current NV1 clearance.
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Senior Citrix Technician in Canberra employer: Compas Pty Ltd
Compas Pty Ltd is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working on impactful Federal IT programs in Canberra. The company fosters a supportive culture that values your expertise and encourages you to lead cutting-edge cloud solutions, making it a rewarding place to advance your career.
