Compare the Market Pty is seeking a Head of Service Management to oversee IT service delivery for internal CtM and iSelect users. You will define ITSM frameworks, lead incident response, and drive continuous improvement across governance, controls, and performance.
The role emphasizes Level 1 support triage, user satisfaction, and partnering with business teams to enhance IT services and operations. You will lead end-to-end ITSM lifecycle management and foster reliability across our platforms.
Director of IT Service Delivery & Incident Management employer: Compare The Market Pty
At iSelect and Compare the Market, we pride ourselves on being an exceptional employer that values collaboration, innovation, and personal growth. Our vibrant work culture fosters a supportive environment where your ideas are not only heard but celebrated, allowing you to thrive in a role that directly impacts millions of Australians. With flexible work arrangements, additional leave days, and a strong commitment to employee recognition, we ensure that your contributions lead to meaningful outcomes both for our customers and your career.
