At a Glance
- Tasks: Lead frontline operations and enhance member experience across branches and customer care.
- Company: Community First Bank, a member-owned bank focused on community and service.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Join a dynamic team dedicated to community engagement and member satisfaction.
- Why this job: Make a real difference in members' lives while driving sustainable growth.
- Qualifications: Strong leadership skills and experience in banking operations.
The predicted salary is between 90000 - 110000 $ per year.
Community First Bank, a member-owned Australian bank, is seeking a Head of Everyday Banking to lead frontline operations across branches, customer care and contact centre. Reporting to the Chief Customer Officer, you will ensure consistent, trusted service while driving sustainable growth and regulatory compliance.
This role emphasises people leadership, process improvement and risk management, with a focus on member outcomes, channel adoption and community presence across Sydney and surrounding areas.
Everyday Banking Leader: Member Experience & Operations in Sydney employer: Communityfirst
Community First Bank is an exceptional employer that prioritises member experience and operational excellence in a supportive and collaborative work environment. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while contributing to meaningful community engagement across Sydney. Join us to be part of a member-owned institution that values your leadership and innovation in everyday banking.
