Support Coordinator – Rockhampton

Support Coordinator – Rockhampton

Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Help NDIS participants achieve independence and coordinate their supports.
  • Company: Community Solutions Group, making a difference in people's lives.
  • Benefits: Salary packaging, discounts, paid parental leave, and supportive learning opportunities.
  • Other info: Inclusive workplace valuing diversity and providing excellent career growth.
  • Why this job: Join a passionate team and empower individuals to reach their goals.
  • Qualifications: Experience with NDIS, strong people skills, and high-level administration abilities.

The predicted salary is between 62100 - 75900 $ per year.

Full-time permanent position in Rockhampton.

Increase your take-home pay with Salary Packaging.

Join our supportive team with opportunity to up-skill and grow.

About Us

Community Solutions Group makes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver Support Coordination, Behaviour Support and Psychology services that support the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.

About the Role

We are looking for an NDIS Support Coordinator to join our team. In this role, you will help NDIS participants achieve greater independence by assessing their individual needs and identifying the necessary services and supports to reach their goals. You will work closely with participants to coordinate their supports, ensure they maximize their NDIS plans, and address any barriers by implementing action plans.

Other key duties will include:

  • Building strong relationships with participants, their families and external service providers.
  • Driving as required to visit participants.
  • Helping participants to negotiate with providers about what they will offer and helping them to understand the cost they will need to allocate from their NDIS budget.
  • Working with billable hours and targets.
  • Ensuring service agreements are completed.
  • Taking a holistic approach to capacity building and helping participants to break down and address their barriers.

What you will bring to the role:

  • Previous experience working with, and a thorough understanding of, the NDIS and the ability to understand facets of NDIS Plans/Budgets.
  • Experience with billing targets and case noting.
  • High level administration experience, compliance capabilities and IT skills - particularly with Excel.
  • You are a true people person, preferably with demonstrated disability sector experience and with the ability to motivate and build rapport with participants, their families and service providers.
  • A business mindset and a customer service focus.
  • Excellent time management and prioritisation skills with high-level organisation skills.

Benefits and Perks

  • Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses.
  • Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs.
  • Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman.
  • Discounted family gym memberships through Fitness Passport.
  • Supportive induction and learning opportunities.
  • 6 week’s paid parental leave for primary carer.
  • Free coaching and counselling through our Employee Assistance Program.
  • Reward and Recognition Program.

Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.

Support Coordinator – Rockhampton employer: Community Solutions

Join a compassionate and skilled team as a Behaviour Support Practitioner, where you can make a real difference in the lives of individuals and their families. Enjoy the flexibility of hybrid working arrangements, access to professional development, and a supportive work culture that values inclusivity and collaboration. With competitive salary packaging options and a focus on employee growth, this role offers a meaningful and rewarding career in the Moreton Bay Region.

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Contact Details:

Community Solutions Recruitment Team

We think you need these skills to ace Support Coordinator – Rockhampton

Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Attention to Detail
Flexibility
Time Management