Community Housing Limited is seeking an all‑round people leader to guide and develop a high‑performing contact centre team on the Gold Coast. You’ll coach, manage performance, and coordinate rostering while resolving complex customer issues with empathy and clear boundaries.
You’ll act as a trusted escalation point, work with stakeholders, and drive continuous improvement to ensure excellent customer outcomes and a positive service culture.
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Contact Centre Lead: Coach & Elevate Customer Experience employer: Community Housing Limited
At CHL, we pride ourselves on being an exceptional employer, offering a collaborative and inclusive workplace where teamwork and integrity are at the forefront of our culture. As a Senior Financial Accountant, you'll enjoy flexible work arrangements, professional development opportunities, and the chance to make a meaningful impact in the lives of Australians. With a strong focus on employee well-being, including a dedicated 'You Day' to celebrate your contributions, CHL is committed to fostering a supportive environment that values every individual.
