Monday to Friday 2pm - 6pm plus on-call.
Location: Wollongong NSW
- Salary Packaging: Take advantage of our Not-For-Profit Salary Packaging of $15,900 pre annum + $2,659 Meals and Entertainment, increasing your take-home pay
- Participate in the Community Gateway Reward and Recognition Program.
- Work in a supportive and friendly environment with a culture that is aligned to Community Gateway’s core values of integrity, compassion, adaptability, respect and teamwork
- Career Pathway Opportunities: Explore various career pathways within our organisation, providing opportunities for growth and development.
- Rewarding Career: Make a significant difference in the lives of others, contributing to their well-being and overall quality of life.
- On Call Allowance
About the role
This role requires a positive, proactive, highly organised person to work within a dynamic, fast-paced scheduling team. You will be responsible for ensuring our staff are scheduled and placed across the region to support, value and optimise the independence of our clients.
The key function of the role is:
- To coordinate and schedule the delivery of clients’ supports and services.
- To ensure the delivery of relevant, quality and customer focused supports and services to Community Gateway’s clients
- Adjust rosters as needed to give effect to staff absences and client cancellations.
Success in this role is represented by efficient rostering and scheduling practices, including minimum errors and adherence to relevant industrial requirements.
If you are highly organised and someone who thrives on a fast-paced environment, then we want to hear from you!
About you
- We are seeking individuals who exemplify Community Gateways Core values ofintegrity, compassion, respect, teamwork and adaptability.
- Knowledge and understanding of rostering and scheduling processes with low error rates.
- Demonstrated experience using Microsoft Office Suite and Client Management Systems.
- Understanding and awareness of industrial instruments in relation to rostering employees.
- Superior customer service and engagement skills.
- Excellent communication and interpersonal skills.
- This role is Monday to Friday with the requirement to work on- call.
- Ability to work autonomously and within a team environment
- Demonstrated understanding and commitment to work health and safety requirements
- Understanding of the SCHADS award
- Experience using AlayaCare
The successful applicant will need (or be willing to obtain):
Community Gateway is committed to creating an inclusive and safe environment, where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. We are proud to be an equal opportunity employer and welcome applicants who identify as Aboriginal or Torres Strait Islander, with diverse gender identities and sexualities, have a disability, and/or form a culturally and linguistically diverse (CALD) background to apply.
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Scheduling Officer employer: Community Gateway
Community Gateway is an exceptional employer, offering a supportive and friendly work environment that embodies our core values of integrity, compassion, adaptability, respect, and teamwork. With over 35 years of dedicated service in the Illawarra, Shoalhaven, and Mid North Coast regions, we provide meaningful career opportunities that allow you to make a real difference in the lives of others, alongside competitive benefits such as salary packaging and participation in an Annual Bonus Scheme.
