Community First Bank is seeking a Collections Officer to manage high-volume aged delinquent accounts using outbound calls, letters, and lawful processes. You will assess member financial position and offer payment options while ensuring regulatory compliance.
You will generate arrears reports, negotiate with members, and refer complex cases to the Collections Manager for guidance, while collaborating with external service providers to action repossessions or legal actions when needed.
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Debt Collections Officer – Delinquency Specialist in Sydney employer: Community First Bank
Community First Bank is an exceptional employer that prioritises its employees and the communities they serve. With a strong commitment to professional development, a collaborative work culture, and a focus on ethical banking practices, employees are empowered to make a meaningful impact while enjoying competitive benefits. Located across vibrant regions of Sydney and beyond, Community First Bank offers a unique opportunity to be part of a member-owned organisation dedicated to helping individuals achieve their financial goals.
