Community First Bank is seeking a Head of Everyday Banking to lead frontline service operations across the branch network, customer care and contact centre. Reporting to the Chief Customer Officer, the role ensures trusted, efficient service while pursuing sustainable growth and regulatory compliance.
You will optimise channel performance, improve member experience, strengthen community presence and guide teams within the bank's mutual purpose and risk appetite.
Chief of Frontline Banking & Member Experience in Sydney employer: Community First Bank
Community First Bank is an exceptional employer that prioritises its employees and the communities they serve. With a strong commitment to professional development, a collaborative work culture, and a focus on ethical banking practices, employees are empowered to make a meaningful impact while enjoying competitive benefits. Located across vibrant regions of Sydney and beyond, Community First Bank offers a unique opportunity to be part of a member-owned organisation dedicated to helping individuals achieve their financial goals.
