Support Co-ordinator in Wodonga

Community Accessability – Enabling Independence

Community Accessability is a not-for-profit organisation dedicated to supporting the independence and inclusion of people with disabilities and the elderly. With six offices across regional Victoria, we provide transport, community access, and in-home services through the NDIS, HACCPYP and Aged Care programs.

We're proud to have a committed team and volunteers who are all driven by a shared vision of enhancing lives and building stronger communities.

At Community Accessability we believe that every person has the opportunity to live the life they choose. We are passionate about supporting and connecting people with the services they need to maintain their independence.

What we can offer:

• Supportive team environment
• Reimbursement for travel
• Work life balance
• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits
• Access to group buying discounts through our HR platform
• Access to EAP
• Security and stability within a large and growing organisation
• Career progression opportunities and experience with a registered NDIS provider

This role is a fixed term 18month contract.

In this role we focus on strengthening a participant’s ability to navigate the NDIS and empower and enable our participants so they can participate more fully in their community of choice. Our NDIS Support Coordinators play an integral role in the development and achievement of our participant’s goals to maximise their independence.

As an NDIS Support Coordinator, you will manage your portfolio of NDIS participants relying on your ability to build rapport and foster relationships, all the while maintaining your support targets. You will use your high-level stakeholder management skills to build and leverage networks to ensure the best support for your customers. You will set up service agreements with providers, prepare plan reviews, conduct risk assessments and critically provide support should issues arise.

• Demonstrated experience in Support Coordination within the Community Sector
• Experience in working with complex participants and families
• Ability to initiate and maintain contacts with a broad range of people and community organisations to ensure our clients' access to services, appropriate communication with fellow workers, families, carers and other relevant stakeholders
• Experience and knowledge of the NDIS, a good understanding of associated processes and support networks
• The ability to deal with changes in the disability and aged care sectors
• Exceptional verbal and written communication
• An ability to work efficiently with a CRM database
• Experience in a KPI-driven environment

About you:

• Current Working with Children Check
• Current Driver's license and reliable transportation
• NDIS Worker Screening Clearance
• Qualification in Aged Care or Disability
• Excellent communication and interpersonal skills
• Compassionate and patient demeanor

Note: Community Accessibility is committed to Equal Employment Opportunity, Ethical Practice, and the principles of Cultural Diversity and Social inclusion. Applications from Aboriginal and Torres Strait Islanders are encouraged. All appointments are made subject to a satisfactory Criminal Record Check, NDIS Work Screen and a Working with Children Check.

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