At a Glance
- Tasks: Lead a team in resolving complex customer complaints and disputes with fairness and compliance.
- Company: Join Commonwealth Superannuation Corporation, a leader in customer care and dispute resolution.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on excellence and innovation.
- Why this job: Make a real difference by improving customer experiences and driving continuous improvement.
- Qualifications: Proven leadership skills and experience in customer care or dispute resolution.
The predicted salary is between 49500 - 60500 $ per year.
Commonwealth Superannuation Corporation is seeking an experienced people leader to head the Customer Care team and oversee the Internal Dispute Resolution function.
You will lead a team handling complex complaints and disputes, ensuring fair, consistent and compliant outcomes.
You will oversee workflows, capability and performance, serving as an escalation point for regulatory, policy and procedural matters, and drive continuous improvement across CSC’s complaint handling.
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Team Leader, Customer Care & Disputes – Remote in Melbourne employer: Commonwealth Superannuation Corporation
At CSC, we pride ourselves on being an exceptional employer, offering a permanent opportunity for a Senior Finance Systems Specialist in the vibrant cities of Canberra or Sydney. Our commitment to diversity and inclusion is reflected in our flexible work arrangements, ongoing training, and meaningful projects that empower employees to thrive and grow in their careers. Join us to be part of a collaborative culture that values your contributions and supports your professional development.
Contact Details:
Commonwealth Superannuation Corporation Recruitment Team
