Head of External Financial Adviser Operations in Melbourne

Head of External Financial Adviser Operations in Melbourne

Melbourne Full-Time On-site
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At a Glance

  • Tasks: Lead and enhance external financial adviser operations for scalable support.
  • Company: Commonwealth Superannuation Corporation, a leader in superannuation services.
  • Benefits: Flexible location, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovation and adviser success.
  • Why this job: Make a significant impact on adviser support and service delivery.
  • Qualifications: Experience in financial services and strong leadership skills.

Commonwealth Superannuation Corporation is seeking a Manager External Financial Adviser (Flexible location) to lead the EFA service and operations, ensuring scalable adviser support across CSC. You will oversee the internal DB EFA team and the DC EFA contact centre delivered via Apex, representing adviser needs and prioritising improvements.

You will act as the operational voice for EFA, owning adviser-facing platforms (Salesforce and content) and driving outcomes across service channels.

Head of External Financial Adviser Operations in Melbourne employer: Commonwealth Superannuation Corporation

At CSC, we pride ourselves on being an exceptional employer, offering a permanent opportunity for a Senior Finance Systems Specialist in the vibrant cities of Canberra or Sydney. Our commitment to diversity and inclusion is reflected in our flexible work arrangements, ongoing training, and meaningful projects that empower employees to thrive and grow in their careers. Join us to be part of a collaborative culture that values your contributions and supports your professional development.

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Contact Details:

Commonwealth Superannuation Corporation Recruitment Team

We think you need these skills to ace Head of External Financial Adviser Operations in Melbourne

Leadership Skills
Operational Management
Salesforce
Adviser Support
Service Improvement
Communication Skills
Team Management