At a Glance
- Tasks: Lead a team in resolving complex customer complaints and disputes.
- Company: Commonwealth Superannuation Corporation, a leader in customer care.
- Benefits: Remote work options, competitive salary, and career development opportunities.
- Other info: Join a dynamic team focused on continuous improvement.
- Why this job: Make a real difference by ensuring fair outcomes for customers.
- Qualifications: Experience in people leadership and dispute resolution required.
The predicted salary is between 58500 - 71500 $ per year.
Commonwealth Superannuation Corporation is seeking an experienced people leader to head the Customer Care team and oversee the Internal Dispute Resolution function.
You will lead a team handling complex complaints and disputes, ensuring fair, consistent and compliant outcomes.
You will oversee workflows, capability and performance, serving as an escalation point for regulatory, policy and procedural matters, and drive continuous improvement across CSC’s complaint handling.
#J-18808-Ljbffr
Team Leader, Customer Care & Disputes – Remote in Canberra employer: Commonwealth Superannuation Corporation
At CSC, we pride ourselves on being an exceptional employer, offering a permanent opportunity for a Senior Finance Systems Specialist in the vibrant cities of Canberra or Sydney. Our commitment to diversity and inclusion is reflected in our flexible work arrangements, ongoing training, and meaningful projects that empower employees to thrive and grow in their careers. Join us to be part of a collaborative culture that values your contributions and supports your professional development.
Contact Details:
Commonwealth Superannuation Corporation Recruitment Team
