Facilities and Data Centre Operations – Technical Generalist in Canberra

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present.

Role highlights:

• Support critical Data Centre infrastructure powering CSIRO’s national research
• Work with leading technologies across complex Data Centre environments
• Enjoy flexible working conditions plus 15.4% superannuation

About CSIRO:

As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.

As the Facilities and Data Centre Operations Technical Generalist, you’ll play a key role in supporting and managing CSIRO’s national on-premises and colocation Data Centres. You’ll oversee critical infrastructure, coordinate maintenance and lifecycle upgrades, manage contractors and vendors, and support the delivery of minor projects and continuous service improvements. You’ll also administer the Data Centre Infrastructure Management (DCIM) system, including Schneider Electric’s EcoStruxure IT platform, while working collaboratively across teams to support CSIRO’s national research infrastructure. The role offers a mix of flexible remote and on-site work, with occasional interstate travel.

Key Responsibilities:

• Actively manage, monitor and support the day-to-day operations of CSIRO’s on-premise and colocation Data Centres across Australia.
• Assist with the implementation of installations, lifecycle upgrades and maintenance activities for critical Data Centre infrastructure, ensuring operational continuity and alignment with service delivery standards.
• Engage with vendors and contractors performing corrective and preventative maintenance tasks, ensuring compliance with safety and procedural guidelines.
• Complete allocated tasks to ensure timely and efficient execution of Data Centre work packages and project milestones.
• Monitor Data Centre Infrastructure Management (DCIM) systems—particularly Schneider Electric’s EcoStruxureIT—to ensure optimal performance, availability, and capacity of critical supporting infrastructure.
• Contribute to the team's strategic planning and support the development and implementation of Data Centre best practices and methodologies.

As the successful candidate, you will bring:

• Relevant certifications/diploma/bachelor’s degree or equivalent relevant work experience in a Data Centre, Facilities or IT operations environment with a strong willingness to learn and adapt.
• Demonstrated ability to follow standard operating procedures, assist with data centre equipment installations and maintenance, and apply logical problem-solving to operational tasks under general guidance.
• An understanding of safety protocols, site procedures and guidelines when assisting staff and contractors with maintenance activities.
• A proactive mindset focused on noticing how things work to make immediate, practical changes to improve efficiency or quality.
• Demonstrated computer literacy and competency using tools such as Microsoft 365, MS Teams, Atlassian Confluence, and DCIM tools.
• Excellent interpersonal and communication skills with the ability to present factual information clearly and a collaborative approach to seeking the ideas of others.
• Must hold and maintain a valid full Australian Drivers licence.
• Experience in configuring and administering the Schneider Electric DCIM suite of products, particularly StruxureWare and EcoStruxureIT.
• Experience working in a geographically dispersed team.
• Experience working in a research environment.

Setting you up for success:

We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation.

Life at CSIRO and flexible work arrangements:

Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating diverse and inclusive teams where people feel they belong.

This is a security assessed position, applications for this position are open to Australian Citizens only with the successful candidate being required to be able to obtain and maintain a security clearance at the Negative Vetting level 1. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Child safety:

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs.