At a Glance
- Tasks: Be the friendly face of CommBank, helping customers with their banking needs.
- Company: Join a trusted bank with over 100 years of community service.
- Benefits: Part-time hours, competitive pay, and a chance to make a real impact.
- Other info: Flexible part-time role with opportunities for growth and development.
- Why this job: Help customers achieve their financial goals while building your career.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 49500 - 60500 $ per year.
Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster:
- Part time opportunity: 15 hours per week
- Monday - Wednesday 11.15am - 4.15pm
Do work that matters. As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We have been serving our local communities for over 100 years with market leading products, services & technology.
What we do has a real impact at all stages of people's lives – whether it's opening your first account, saving for a wedding, buying your first home, or planning for your retirement. Working with us in RBS means you'll positively impact our customers' lives and ensure that when they need us, we're there for them.
As the Customer Banking Specialist in our Tamworth Branch, you'll be the face of CommBank & the first person customers speak with. You will:
- Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channel
- Build personal connection with customers through meaningful conversations to enhance their experience
- Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
- Be aware of movements within the branch, ensuring it's running effectively & efficiently and that customers are satisfied with their experience
We're interested in people who have:
- A proven track record of delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
- Excellent communication skills & display all the right behaviours to maintain an approachable & professional demeanour
- The ability to manage customer expectations with a professional presence
- A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
With us, you'll help customers make informed financial decisions to achieve their goals.
'Aboriginal &/or Torres Strait Islander people encouraged to apply.
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Advertising End Date: 04/11/2026
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