Commonwealth Bank is seeking an Estate Settlement and Services Specialist to respond to inbound enquiries on deceased estate matters, acting as the liaison between branches and informants during the initial notification process, while guiding callers through estate-related steps with care.
The role emphasizes empathy, emotional intelligence, and the ability to adapt communication for a wide range of customers and stakeholders. Hybrid work is available with 1 day in the office and 4 days remote.
Empathetic Estate Support Specialist (Hybrid) in Melbourne employer: Commonwealth Bank
Commonwealth Bank is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Staff Data Engineer, you'll have the opportunity to lead cutting-edge projects in a supportive environment that prioritises employee growth and development, with access to ongoing training and mentorship. Located in a vibrant city, the bank provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
