At a Glance
- Tasks: Lead a dynamic team to shape customer service strategy and communications.
- Company: Join Commonwealth Bank, a leader in the financial services industry.
- Benefits: Enjoy competitive pay, flexible work options, and career development opportunities.
- Other info: Be part of a collaborative environment with growth potential.
- Why this job: Make a real impact on customer service strategies and drive meaningful change.
- Qualifications: Experience in leadership, strategy development, and excellent communication skills.
The predicted salary is between 63000 - 77000 $ per year.
Commonwealth Bank seeks a Chapter Lead for Customer Service Direct Strategy, Communications and Events in Melbourne. You will shape the EGM Office for CSD across Strategy, Communications and Digital, and lead a multidisciplinary team to deliver high-impact work aligned with the bank's strategic narrative.
Reporting to the Executive Performance Lead, you will:
- Set direction
- Coach leaders
- Oversee planning cycles like the AOP and quarterly plan
- Coordinate leadership communications and events
Chapter Lead, Customer Service Strategy & Communications in Melbourne employer: Commonwealth Bank
Commonwealth Bank is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Staff Data Engineer, you'll have the opportunity to lead cutting-edge projects in a supportive environment that prioritises employee growth and development, with access to ongoing training and mentorship. Located in a vibrant city, the bank provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
