At a Glance
- Tasks: Assist customers impacted by fraud and scams through calls and provide exceptional service.
- Company: Join the Commonwealth Bank of Australia, a leader in financial services.
- Benefits: Enjoy a full-time role with hybrid work options and a supportive team environment.
- Other info: Flexible hours with opportunities for career advancement.
- Why this job: Make a real difference by helping customers navigate fraud challenges.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 58500 - 71500 $ per year.
Commonwealth Bank of Australia is seeking candidates for a Fraud & Scams contact centre role in Sydney.
This is a full-time, 38-hour week position with a rotating 6am-12:15am roster and 20% in-office attendance during training, moving to hybrid work thereafter.
You'll handle inbound/outbound calls from customers affected by fraud and scams, deliver outstanding service, perform detection analysis, and report digital fraud trends.
Hybrid Fraud & Scams Analyst - Customer Impact in Sydney employer: Commonwealth Bank Of Australia
Commonwealth Bank of Australia is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Staff Software Engineer in Payments Technology, you'll have the opportunity to lead cutting-edge projects while benefiting from professional growth initiatives and a commitment to employee well-being. Located in a vibrant city, the bank provides a supportive environment where your contributions directly impact the future of financial technology.
Contact Details:
Commonwealth Bank Of Australia Recruitment Team
