Customer Banking Specialist Relief - Mount Eliza in Melbourne

Customer Banking Specialist Relief - Mount Eliza in Melbourne

Melbourne Full-Time On-site
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Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Employment Type Permanent Closing Date 30 Dec 59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

What You’ll Be Doing:

  • Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
  • Be the Go‐To Tech Expert: Stay up‐to‐date with the latest gadgets and services, offering informed guidance and solutions.
  • Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
  • Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

  • Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
  • Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to 4 weeks of additional leave.
  • Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
  • Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
  • Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
  • Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is it You? We’re Looking For?

  • Great Communication Skills: You’re a natural at connecting with people and making their day better.
  • Solution‐Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
  • Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
  • Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
  • Resilience and Positivity: You have a can‐do attitude, even when things get busy.
  • Customer‐Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

On‐the‐Job Training and Skill Development in a Established and Rapidly Growing Business:

  • On‐the‐job training and skill development in a established and rapidly growing business.
  • Balance your lifestyle with a vibrant and supportive team of people who care about you.

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Customer Banking Specialist Relief - Mount Eliza in Melbourne employer: Commonwealth Bank Of Australia

Commonwealth Bank of Australia is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Staff Software Engineer in Payments Technology, you'll have the opportunity to lead cutting-edge projects while benefiting from professional growth initiatives and a commitment to employee well-being. Located in a vibrant city, the bank provides a supportive environment where your contributions directly impact the future of financial technology.

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Contact Details:

Commonwealth Bank Of Australia Recruitment Team