People Operations and Administration Officer
Common Goal Consulting is a Brisbane-based people operating partner for founders and leadership teams of growth-stage Australian businesses. We help them build the leadership capability, accountability and people structure they need to scale. We’re a small team of experienced HR Partners and operations support, working with a mix of professional services, not-for-profit and operational businesses.
About the role
We’re looking for a People Operations and Administration Officer to join us casually, 12 to 15 hours a week across three to four set days within school hours. You’ll work directly with our Managing Director and alongside our HR Partners, keeping the business organised and our client work moving.
What you’ll do
- Provide day-to-day HR administration for clients, working with our Managing Director and HR Partners
- Provide ongoing Employment Hero administration for clients, and support our HR Partners with other HRIS implementations and administration
- Draft and format HR documents, including letters, contracts, policies and position descriptions
- Act on admin requests from the Managing Director, such as booking meetings, following up outstanding items and processing payments
- Coordinate client meetings and recruitment, including scheduling, communications and information packs
- Set up and administer client surveys
- Produce client reports using our templates
- Draft content for our newsletter, blogs and key communications, and work with our marketing coordinator to develop campaigns
- Follow up actions from meetings and keep tasks current
- Follow up new enquiries and book discovery calls
- Find better ways to work, including through AI tools and automation
About you
- 3+ years’ experience in an HR administration, HR officer, HR coordinator or executive assistant role
- Hands-on Employment Hero experience (essential); experience with other HRIS platforms is desirable
- An understanding of Australian workplace legislation and HR terminology
- A confident writer who can produce clear, engaging content for newsletters and blogs
- Exceptional attention to detail
- You take initiative and close loops without being asked
- Confident with systems, including Microsoft 365, Canva, Asana and Typeform or similar
- Comfortable using AI tools to draft, summarise and organise work
- Discreet and careful with confidential information
- A Certificate IV or Diploma in HR or Business Administration is desirable
- You must have the right to work in Australia and be based in Brisbane.
What we offer
- 12 to 15 hours across three to four set days, working from home in Brisbane, with occasional office, client or team visits
- Flexibility during school holidays, with hours and days adjusted by agreement
- Laptop and mobile phone provided
- Close working with an experienced Managing Director, and exposure to people work across a range of growing businesses
- A small team where your work is visible and makes a real difference to how we deliver for clients
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People Operations and Administration Officer in Brisbane employer: Common Goal Consulting
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